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1 Feb 2021

The retail sector has a racial bias problem — and this Sephora survey suggests it’s costing it customers

Author: admintech | Filed under: Finance/ Money
Sephora store

A survey of U.S. customers and employees commissioned by beauty giant Sephora found three in five retail shoppers had experienced discriminatory treatment. The company said it did the survey in order to quantify racial bias and find ways to fix it.