A reader took her computer to Best Buy to repair a cracked screen. After two months, and no final resolution to the problem, she sought the Haggler’s help.

Source: http://rss.nytimes.com/c/34625/f/640387/s/394a3d1c/sc/5/l/0L0Snytimes0N0C20A140C0A40C130Cyour0Emoney0Ca0Ecrack0Ein0Ethe0Elaptops0Escreen0Eand0Ein0Ecustomer0Eservice0Bhtml0Dpartner0Frss0Gemc0Frss/story01.htm

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