12 Jul 2022
Dover Federal Credit Union Drives Steady Membership Growth with Shift from Chat to Full Digital Customer Service
Author: admintech | Filed under: Press ReleaseGoes ‘all in’ with Glia DCS to improve the member and employee experience NEW YORK, July 12, 2022 /PRNewswire/ — Glia, the leading provider of Digital Customer Service (DCS), has helped Dover Federal Credit Union transition from a phone-based contact center with online chat capabilities…